CRUSH shows sales the customer lifecycle, customer roles, decision making processes, and how to identify customer engagement in a way to sell better.
CRUSH shows a way for a salesperson to be successful without changing their personality. The conversational approach is structured, but allows a salesperson to be authentic.
The customer goal is always adoption. CRUSH focuses on the customer goal which unites the customer perspective to the salesperson.
CRUSH enables sales, marketing, and customer service to operate from a unified perspective, even aligning the customer with the supplier.